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      Outside Japan

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  - International Sales/
      Outside Japan
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About Ticket Sales Phase 1
(5 Aug.-20 Aug.)
FIFA.com

(International Sales/Outside Japan)
Top > FAQs(International/Outside Japan)
FAQs (regarding International Sales/Outside Japan)
- If you have any questions about the sales phase 1, click here.
Q
Are the seat number decided by "first comes, first served" basis?
A
Ticket application will be "first comes, first served" basis. Application will be closed once the tickets are all sold out. There may be cases to start the sales again even if certain categories of tickets have been sold out during the Final Phase of Ticket Sales.
Q
When will I know my seat number?
A
Seat numbers will be printed on the tickets issued at the applicable venue on the respective match day.
Q
Can I pay by a bank transfer?
A
Only credit card payments are accepted.
Q
How do I confirm that my purchase online has been successful?
A
The result of your ticket application will be notified via e-mail within 72 hours. The e-mail may take some time to reach you, depending on the conditions of the internet connections. We ask you to wait for a while to receive your confirmation. Please note that there may be cases where tickets are not available, although your application is completed.
Q
When can I get tickets?
A
Tickets will be issued at the applicable venue on the respective match day, and the purchaser will be asked to present his/her credit card used to purchase the ticket(s), passport, and/or other forms of ID. Details on the ticket issuance will be informed to all purchasers by e-mail.
Q
When can I get the tickets?
A
Tickets will be issued at the applicable venue on the respective match day, and the purchaser will be asked to present his/her credit card used to purchase the ticket(s), passport, and/or other forms of ID. Details on the ticket issuance will be informed to all purchasers by e-mail.
Q
Can I change or cancel my application?
A
Applications can not be changed or canceled for any reason whatsoever.
If you have further questions, please contact us (fcwc-ticket-e@pia.co.jp) by email. (English only)
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